Shipping policy

Processing Time
All orders are processed within a maximum of 1–2 business days after your order is placed. Orders are not shipped on weekends or public holidays.

Shipping Time
Estimated delivery is 6–10 business days after your order has been dispatched. Delivery times are estimates and are not guaranteed.

Shipping Rates
We offer free shipping on all orders. There are no additional shipping charges at checkout.

Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a tracking link. Please allow up to 48 hours for tracking information to appear.

Delays
We are not responsible for delays caused by shipping carriers, weather, customs processing, or other events outside our control. If your tracking has shown no movement for more than 7 days, please contact us and we will investigate on your behalf.

Incorrect Addresses
Please make sure your shipping address is complete and correct at checkout. We are not responsible for orders shipped to an address entered incorrectly. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment.

Lost or Damaged Packages
If your order arrives damaged, or is confirmed lost in transit, contact us within 30 days of the shipping date and we will make it right.

Questions
For any shipping questions, contact us at support@slerve.com.