Every Slerve order ships with tracking. Here's how to follow yours from our warehouse to your door.
Check your shipping confirmation email
As soon as your order leaves our warehouse, we email you a shipping confirmation containing your tracking number and a direct tracking link. Tap that link for live carrier updates.
Can't find it? Search your inbox for Slerve and check your spam or promotions folder — shipping confirmations sometimes land there.
When will my tracking update?
Orders are processed within a maximum of 1–2 business days. Once handed to the carrier, tracking can take up to 48 hours to show its first scan — this is normal and does not mean your parcel is lost.
Still need help?
If it has been more than 7 days since your shipping confirmation and tracking still shows no movement, get in touch and we'll chase it for you. Have your order number ready — it starts with # and is at the top of your confirmation email.
Contact our support team
Or email us directly at support@slerve.com — we reply within 24 hours on business days.
Every Slerve order is backed by our 60-day money-back guarantee.